General FAQs

I do not remember my password. How do I reset my password?

To reset your password, please go to the log in page and select 'I forgot my password...'

In the space provided, please enter your email address and select 'Reset my password'

Your password has been reset and a link is sent to the specified email address.

Can I change my email address?

No. The email address used to register for Raindrops cannot be changed.

How do I reserve a username?

You may reserve a username in the Raindrops log in screen. Enter the desired username in the space provided and select 'Reserve'.

Please enter the desired username, email address and password in the space provided. Select 'Reserve' to reserve your username.

Please note, you may also register with your Facebook account. Enter the desired username in the space provided and select 'Register with your Facebook account'

How do I change my profile settings?

To change your profile settings, please select the 'Settings' option from your Dashboard.

In your settings, you have the option to change your name or password.

How do I change my profile name?

To change your profile name, select 'Settings' from your Dashboard.

Enter the change in First and/or Last name in the space provided and select the 'Update' option.

How do I change my password?

To change your password, select the 'Settings' option from your Dashboard.

Enter the old password, new password and confirm password in the space provided and select 'Change'.

Can I use any media from any site?

Various types of media can be added to create your Raindrop.

Images may be added from a site with a share link available to the public, for instance, Imgur.com.

You can select videos from YouTube to be used in your Raindrop.

Audio may be used from SoundCloud.com.

What are the helpful markdown language symbols that I can use to compose my raindrop?

For a full list of markdown language symbols, please go HERE

Compose a Raindrop

How do I compose a new Raindrop?

To compose a new raindrop, select 'Make a new raindrop' located on your dashboard.

Now, you may start to compose your new Raindrop!

How do I add a YouTube video to my Raindrop?

Please select the media icon located on the compose toolbar.

Copy the YouTube video link located on the browser toolbar.

In Raindrops, paste the YouTube video link in the space provided and select ‘OK’.

Is it possible to change the size of a YouTube video I add to my Raindrop?

Yes, you can. To change the size of a video, please copy the link of the video and paste it in the Insert Media box (as mentioned above). Select the preferred size and select OK.

I have a YouTube video that is too long to add. I only want to add a particular interval of the video, is that possible?

Absolutely. First provide the YouTube link in the Insert Media box and select 'OK'.

Enter the start and end time (in seconds) in the space provided and select ‘OK’

Is it possible to change the placement of the YouTube video in my raindrop?

Yes, you can change the placement of a YouTube video. After you insert the YouTube link in the Insert Media box, select one of the placement options listed and select ‘OK’. You can place an image centered, right or left aligned.

How do I add an image from Imgur.com?

To add an image to your raindrop, copy the link of the image from Imgur.com.

Place the link in the Insert Media box and select ‘OK’

Can I change the size of an image I add to my Raindrop?

Yes, you can! Once you added the link to the Insert Media box, select the preferred size and select ‘OK’

Can I choose where to place the image in my raindrop?

Yes! After adding the link of the image to the Insert Media box, please select one of the three placement options available and select ‘OK’. You have the option of default, right or left aligned.

How do I add audio from SoundCloud.com?

To add audio, copy the link of the audio clip from SoundCloud.com.

Paste the link in the Insert Media box in Raindrops and select ‘OK’.

How do I adjust the size of the audio stream appearance in my raindrop?

To change the size of the audio stream in your raindrop, please insert the link in the Insert Media box.

Next, select the specified size and select ‘OK’.

I want to change the placement of the audio clip in my raindrop, how do I do that?

To change the placement of an audio clip, first insert the link of the audio clip from soundcloud.com.

Next, select the preferred placement option available and select ‘OK’. You can place it default, right or left aligned in your raindrop.

What does the red border around my Raindrop mean?

Each page of a Raindrop is 784x420 pixels. If the content on your raindrop exceeds this amount, then a red border will appear around the page.

While I am composing a Raindrop, how do I preview the entire Raindrop in one screen?

While you are composing a Raindrop, you have an option to view the Raindrop in the full size or in the smaller version. By default the Raindrop will be viewed in full size.

If you would like to view the Raindrop in a smaller version, please select 'Shrink'.

The screen will minimize to show you all the content on that page of your Raindrop.

To go back to the full size preview mode, please select 'Reset'.

The page preview will display in full mode.

While I am composing a Raindrop, I do not want to see the preview. How do I turn the Live Preview OFF?

To turn off the live preview of your Raindrop, deselect the 'Live Preview' selection box.

If the Live Preview box is not selected, you will not see anymore edits made to the Raindrop.

To see the Live Preview again, please ensure that the box is selected.

Doodle

What is Doodle?

Doodle allows users to compose Raindrops through sketches. With Doodle, you can draw, color, and annotate images.

How do I use Doodle?

When you are composing a Raindrop, select the Doodle function located on the toolbar.

The Doodle canvas will appear.

How do I specify a particular Doodle canvas size?

Enter the preferred width and height (in pixels) and select OK.

What drawing tools are available on Doodle?

On the Doodle canvas, you can use various tools to draw.

• Draw a line

• Draw a rectangle

• Draw an oval

• Draw freehand

How do I add color to my Doodle?

You can also compose a doodle in color. Select the color palette for color options.

Select the desired color

How do I change the fill color in my Doodle?

To change the fill color in shapes, select the fill color palette.

Select a color

The shape will be filled with the selected color.

How do I change the outline color for shapes?

To change the outline color, select the Stroke Color option

Select the desired color.

Your shape will be outlined with the selected color.

How do I add my Doodle to Raindrops?

To add your Doodle to Raindrops, please select the 'Get image url' option.

The URL link will be located at the bottom of the screen and at the right of your Doodle.

Highlight and copy the image url and copy (CTRL+C).

Now, go back to your Raindrop and paste the URL (CTRL+V).

Your Doodle will be displayed.

When I use Doodle, I would like to save my work at different stages. How do I do that?

With Doodle, you may save your work at different stages using the 'Copy to Clipboard' option. Select the 'Copy to Clipboard' option.

The Doodle will be saved and located to the right of the canvas.

At any point, you can select the earlier saved canvas by clicking on the screenshot at the right.

I did not select the 'Copy to Clipboard' option and selected a previously saved Doodle screenshot. Can I go back to the unsaved page?

No. You must select the 'Copy to Clipboard' option to save your work at different times. Otherwise, your Doodle will be lost.

What is my Raindrop Dashboard?

Once you log in to Raindrops, your Raindrops Dashboard will be displayed. Here, you will find all your Raindrops.

How do I share a Raindrop?

To share a Raindrop, select the share option for the particular Raindrop.

The URL will be displayed. Copy the URL and share it with your friends.

How do I view a Raindrop?

To view a Raindrop, select the 'View' option for the particular Raindrop.

The Raindrop will be displayed.

How do I delete a particular Raindrop?

Select the 'Settings' option for the Raindrop you would like to delete.

Then, select the 'Delete' option.

The Raindrop has been deleted.

How do I undo a deleted Raindrop?

When you are deleting a Raindrop, you can immediately choose to undo the delete by selecting 'Undo'.

How do I copy a Raindrop?

To copy a Raindrop, select the Settings option for the particular Raindrop?

Select the Copy option.

The Raindrop is copied.

How do I make my Raindrop private?

To make your Raindrop private, select the 'Settings' option for the particular Raindrop.

Select the 'Private' option box.

Your Raindrops are now Private.

How do I search for a Raindrop?

To search for a Raindrop, enter terms (words or names) in the Search space provided. This can be done once you log in or on the Raindrops homepage.

You may also search for Raindrops using a person's username.

All Raindrops with the searched term will be displayed according to relevancy.

To view a displayed Raindrop, select the Raindrop.

The Raindrop will be displayed.

To view the Raindrops by a particular author, select the author name.

All the Raindrops by that particular author is displayed. You may view any Raindrop by selecting on the Raindrop.

How do I share a Raindrop composed by another author?

When you are viewing the list of Raindrops by a particular author, you may share their Raindrop with your friends. To share, please select the 'Share' option for the respective Raindrop.

Then, Copy the link and share it with your friends.

How do I subscribe to an author?

To subscribe to an author, select the 'Subscribe' option from their list of Raindrops.

Every Raindrop this author posts will be displayed in the 'My subscriptions' section of your Dashboard.

How do I unsubscribe from a particular author?

To unsubscribe, select the author name from your Dashboard.

Select the 'Subscribed' option.

You will no longer be receiving updates from that particular author.